Our utmost priority is to maintain the happiness of our customers during this uncertain times of COVID-19.
As an online shopping platform, we believe our role is crucial and we have put in place measures that will enable us to always serve you better.
We have put in place measures that guarantees the safety of all our products and reliability when it comes to meeting delivery and processing timelines. Please use this link to access timely and credible information on covid-19
We know you have some questions for us. We have prepared this list of common covid-19 questions we receive from our customers in Ghana. Please feel free to contact us directly if you have questions which has not been addressed by this post.
Can I Still Place an Order and Expect Alahashop to Deliver for Me in COVID-19?
The simple answer is yes. Alahashop prides it self in having the safest, reliable and fastest delivery service in Ghana and absolutely nothing has changed. All our delivery services home deliveries and you have nothing to worry about. Just stay safe! we have got you covered.
Are Your Delivery Timelines Impacted by Covid-19?
Our delivery timelines has not been impacted yet and we do not see that happening soon. To check your delivery status we advice you to log into your account and check the status of your order or just make sure your email updates are in real time.
How Do I return items in COVIS-19?
Please check our return policy here for detail guidelines. Please log into your account and go to the returns/order section should you need information on your impending order.
4. Do you advice that I should still receive orders from people?
The probability of a product been infected through delivery is low according to WHO. Besides, we have put in all the necessary measures to ensure that all products are safe. It will also interest you to know that all our delivery personnel are well trained on observing the right COVID-19 protocols.
